Pricing
Your team can grow. Your bill won't.
Our optician software pricing is simple: pick a plan and pay for each store. Adding staff, tablets or customers never changes your price.
Book a demoLaunch offer: start your free trial by December 31, 2026, and your first 6 paid months are 33% off.
Plans
Core
Everything to run your store.
$199/ location / month
for your first 6 paid months
Then $299 / location / month after that
Save $600 over 6 months
$299/ location / month
$2,390/ location, first year
Includes 33% off your first 6 paid months
Then $2,990 / location / year
Save $1,198 in your first year
compared with paying monthly
$2,990/ location / year
Save $598 a year compared with paying monthly
30-day free trial
- Frame catalogue, ready to use
- Glasses, contacts and accessory orders
- Prescriptions and insurance
- Lab tracking to pickup
- Stock at every location
- Payments, refunds and promotions
- Reports for every store
- Automatic order texts and emails
Grow
Everything in Core, plus the tools that bring customers back.
$299/ location / month
for your first 6 paid months
Then $449 / location / month after that
Save $900 over 6 months
$449/ location / month
$3,590/ location, first year
Includes 33% off your first 6 paid months
Then $4,490 / location / year
Save $1,798 in your first year
compared with paying monthly
$4,490/ location / year
Save $898 a year compared with paying monthly
30-day free trial
- Everything in Core
- Two-way texting with customers
- Automatic recalls and birthday messages
- Quote follow-ups
- Ask Lume, your AI assistant
Enterprise
10 or more locations, or need custom terms? Talk to us first.
Let's talk
- Everything in Grow
Every plan starts with a 30-day free trial. Prices in Canadian dollars, before tax. No per-user, per-device or per-customer fees, and no setup fees.
What's in each plan
| Feature | Core | Grow | Enterprise |
|---|---|---|---|
| Running the store | |||
| Frame catalogue, ready to useFrames already loaded, with photos, colours and sizes, so you can sell on day one. | Included | Included | Included |
| Orders for glasses, contact lenses and accessoriesQuote, order and invoice in one place, with lenses, add-ons and promotions priced for you. | Included | Included | Included |
| Customers, prescriptions and insuranceEvery customer's prescriptions, measurements, insurance and orders on one profile. | Included | Included | Included |
| Lab trackingFollow each order from the lab to pickup, so nothing gets lost. | Included | Included | Included |
| Stock at every locationSee what's on the shelf at each store, and sell a frame you don't have yet as a special order. | Included | Included | Included |
| Payments, refunds and promotionsRecord deposits, payments and refunds, see what's still owed, and run sales with start and end dates. | Included | Included | Included |
| Headquarters reportsSales, payments and money owed for each store or all of them, and every number opens the orders behind it. | Included | Included | Included |
| Scan supplier invoicesAdd new frames by scanning the supplier's invoice instead of typing them in. | Included | Included | Included |
| Automatic order messagesLume emails or texts the customer when their quote is ready, when they pay, and when their glasses are ready to pick up. | Included | Included | Included |
| Staff sign-in and rolesEach person signs in with their own PIN on store devices you approve, and sees only what their role allows. | Included | Included | Included |
| Bringing customers back | |||
| Two-way textingCustomers text you back and your team replies from Lume. Each conversation stays on the customer's profile. | Not included | Included | Included |
| Automatic recallsLume contacts customers when their prescription or insurance is about to expire, and sends birthday messages. | Not included | Included | Included |
| Quote follow-upsLume follows up on quotes that haven't turned into an order. | Not included | Included | Included |
| Ask Lume, your AI assistantAsk a question in plain words, like "Which frames sold best last month?", and get the answer from your own numbers. | Not included | Included | Included |
| Every plan | |||
| Works across all your locationsCustomers, stock and reports shared across every store. | Included | Included | Included |
| Help moving your data inWe help bring your customers and history over from your old system. | Included | Included | Included |
| 30-day free trial | Included | Included | Included |
| No setup fees | Included | Included | Included |
How Lume compares
For a 4-person store, Lume Core costs 25% less a month than WINK, and it doesn't charge for more staff.
Our pricing rules
Exceptional value, always
The price has to sit well below what you get back. If Lume isn't clearly paying for itself, we haven't earned the fee.
No per-user, per-device or per-customer fees
You pay per location for the plan you choose, and that's it. Add team members, tablets, customers and orders as you grow. We'll never meter any of them.
You choose the plan that fits
Each plan is a complete set of tools, not a starting point for add-ons. A single store can pick Grow, and a group of five can stay on Core. It's your call, based on what you need, not how big you are.
No hidden fees
No setup fee, no onboarding fee, no training fee, no paid support tier. The price is the price.
Your data is yours
If you ever decide to leave, your data goes with you: customers, prescriptions, orders, history. There are no export fees.
Try before you commit
Every plan starts with a 30-day free trial. Use Lume in your real day, and if it isn't for you, walk away.
Frequently asked questions
How does Lume pricing work?
You pay per location, per month, on the plan you choose: Core at $299 or Grow at $449. There are no per-user, per-device or per-customer fees, so your price only changes when you add a location or switch plans.
What's the launch offer?
Start your free trial by December 31, 2026. When your 30-day trial ends, your first 6 paid months are 33% off: Core is $199 and Grow is $299 per location per month. After that, the regular price applies: $299 for Core or $449 for Grow.
Can I combine the launch offer with yearly billing?
Yes. Pay for the year up front and you get 2 months free, and 33% still comes off your first 6 paid months. Your first year is $2,390 per location on Core, or $3,590 on Grow.
What's the difference between Core and Grow?
Core has everything to run the store, including automatic emails and texts when a quote is ready, an order is paid, and glasses are ready to pick up. Grow adds the tools that bring customers back: two-way texting, automatic recalls, quote follow-ups, and Ask Lume, an AI assistant that answers questions about your business from your own numbers.
When do I need Enterprise?
When you have 10 or more locations, or need terms the other plans don't cover. Talk to us first and we'll set your pricing together.
Is there a free trial?
Yes. Every plan starts with a 30-day free trial. Use Lume in your store before you commit, and walk away if it isn't for you.
Are there setup or training fees?
No. Getting you started well, including help moving your data in, is part of the product, not a line item.
Will I pay more as my team or customer base grows?
No. There are no per-user, per-device or per-customer fees, and there never will be. Your price changes only when you add a location or switch plans.