What's newTap a number on Headquarters to see its orders

Run your optical practice with clarity

Lume brings patients, orders, prescriptions, inventory, and your team into one beautiful workspace. Built for modern opticians.

An optician showing a customer a pair of frames in a modern optical shop

Why Lume

Run your practice, supercharged.

Most optical software gets in your way. Lume is in your corner. The partner that helps your practice run smoother, sell more, and grow across every location you run.

Quotes and orders, finally built for opticians

Itemize the way you actually sell: frame, lens type, index, tint, and every add-on, each priced on its own line. Scan or attach the customer's prescription and it lives right on the quote. Send it as a PDF, turn it into an order in one click, and never re-key a thing.

Lens add-onsScan prescriptionQuote to order
Explore Quotes & Orders
app.lumehq.io/orders/new
Building an order in Lume: the customer, a frame line item, the attached prescription, and lens measurements on one screen
app.lumehq.io/products
The Lume product catalogue showing frames with brand, price, live stock, size, and colour options

Every major frame brand, pre-loaded

Set up in minutes. Easy to use. Full flexibility.

Lume comes pre-loaded with every major frame brand. Sell from day one with no imports and no data entry. Add your stock levels when you're ready, or skip inventory tracking entirely. Use it as deep or as light as your practice needs.

Pre-loaded catalogueInventory trackingMulti-location ready

Automated customer communication that grows your practice

Order ready? Pickup message goes out. Rx about to expire? Reminder pulls them back in. Order dispensed? Review request lands the same day. You set the trigger, the message, and the channel. Lume automates the rest. CASL compliant by default.

Repeat customersReview requestsCASL compliant
Explore the Communications Hub
app.lumehq.io/communications
Lume's Communications Hub with automated campaigns like pickup reminders and review requests, each with its own on/off toggle

Patient records that remember everything

Insurance, prescriptions, purchase history, fitting notes, all in one place. Every change is logged with who made it and when. Nothing slips through.

Full patient historyInsurance & RxAudit logged
Explore Customer Management

Real-time numbers across every shop

Revenue, top-selling frames, customer trends. Live, at a glance. One location or all of them. Stop running on hunches. Stop waiting for your accountant.

Real-time dataMulti-locationRevenue & trends
Explore Headquarters

Any device

Runs on every screen in your store

Lume runs in the browser, so the tablet at the counter, the phone in your pocket and the computer in the back all show the same live store. Nothing to install.

  • At the counterBrowse the full frame catalogue with your customer, right on the tablet.
  • On the floorCheck stock at every location and answer texts from your phone.
  • In the back officeRun reports and set up campaigns on a full screen.
Lume's frame catalogue on a tablet, with prices, stock and colours for each frame
The same frame catalogue on a phone

What makes Lume different

The optical side, done properly

Frames, lenses, add-ons and prescriptions each get their own line. Lume knows how an optical order is built.

Made for more than one store

One catalogue, stock per location, and sales for each shop or all of them together.

Fast on any device

Runs in the browser on a tablet, phone or computer. Nothing to install.

Always improving

New features land all the time without breaking how you work.

See what's new

Secure at a shared front desk

Owner-approved devices, staff PINs that lock after five wrong tries, and screens that lock when you step away.

A price that doesn't grow with your team

You pay per location for the plan you choose. Add staff, devices or customers and your price stays the same.

Frequently asked questions

What is Lume?

Lume is practice-management software for optical practices and opticians. It brings your patients, orders, prescriptions, inventory, and team into one workspace, so the whole shop runs from a single system instead of a stack of disconnected tools. It's built for modern optical practices across Canada and the US.

Who is Lume for?

Opticians and optical practices that dispense eyewear, from single shops to multi-location groups. If you sell frames, fill prescriptions, and manage orders and patients every day, Lume is built around how you work.

Can I see Lume now?

Yes. Book a demo and we'll show you Lume running a day in your store.

Does Lume work across multiple locations?

Yes. Multi-location is built in, not an add-on. Every shop works from the same system, and owners can see activity across the whole practice in one place.

What will Lume cost?

Pricing is announced at launch, and the principles are already set: exceptional value, a price per location on the plan you choose, no per-user, per-device or per-customer fees, and a trial before you commit.

Still weighing it up? See how Lume's pricing works.

See it for yourself

See Lume in your store

Book a demo and we'll walk you through a day in your store with Lume: quotes and orders, the frame catalogue and customer messages. Bring every question you have.

Book a demo